Device health states

Color code is used to identify the health state of a device:

On the devices dashboard. See Using the device dashboard.
On the devices list, as a colored bullet alongside the device's logo. See Viewing all devices in the list.
On the devices map, as a colored marker. See Viewing devices on the map.

A device can go through different health states. These are as depicted in the following figure.

The colors associated with the health states are listed in the following table.

Health state	Color	Description
Active	Green	The device is properly commissioned and it successfully exchanges packets with the network server.
Initialization	Orange	The device has not completed its activation or reactivation process, or has just been resumed after being administratively suspended.
Connection Error	Red	The device is commissioned and has communicated in the past, but no longer communicates or does not match the expected communication pattern. It needs attention (that is to say, change the device battery). If the device is no longer used, you can decommission it.
Suspended	Light blue	The device has been administratively suspended and all its packets are ignored by the network server.

To manage the connectivity of a device, see Suspending a device.

To troubleshoot the absence of uplink activity, see No uplinkactivity 004.