# Identifying the tracker model & Firmware

It is important to identify the tracker model when updating the firmware or knowing the features of the tracker. The tracker model can be easily identified by the first 10 digits of DevEUI.

If your DevEUI is not present, in the list, please contact your local distributor from which you purchased the tracker. If the tracker was purchased from Actility/Abeeway or ThingPark Market (opens new window), then please contact Abeeway support (opens new window)

Important

  • All the application notes and reference guides are always w.r.t. MCU/Application Firmware. It is crucial to refer to the Abeeway tracker reference guide that corresponds to the MCU Firmware that is installed on the tracker.
  • Flashing the incorrect MCU/BLE Firmware will render the tracker unusable and in some cases will cause permanent damage. In case of doubt, please contact Abeeway support (opens new window)
  • The MCU/BLE FW compatibility and the tracker model can also be found from Abeeway Updater (opens new window) documentation

The table below lists Tracker model and Firmware compatibility.

Tracker Model LoRaWAN DevEUI Prefix MCU Firmware BLE Firmware
Micro Tracker V2 20635F0106, 20635F0107, 20635F0108, 20635F0109 1.9.x and below 2.0.x and below
Micro Tracker V3.0 20635F0171, 20635F0172, 20635F01C1, 20635F01D1 2.x and above 3.2.x and above
Micro Tracker V3.1 20635F0261, 20635F0271, 20635F0281 2.x and above 3.2.x and above
Smart Badge 20635F01E1, 20635F01F1, 20635F0201, 20635F0211, 20635F0231, 20635F0241, 20635F0251, 20635F0291, 20635F02A1, 20635F02B1, 20635F0291, 20635F02C1, 20635F02E1 2.x and above 3.2.x and above
Compact Tracker 20635F0161, 20635F0181, 20635F0191, 20635F01A1, 20635F01B1, 20635F0181, 20635F0311, 20635F0321, 20635F01A2, 20635F0191 2.x and above 3.2.x and above
Industrial Tracker V1 20635f00C5, 20635f00C6, 20635f00C8, 20635f00C9, 20635F0131, 20635F0132, 20635F0133 1.8.x and below Not Applicable
Industrial Tracker V2 20635F0134, 20635F0135, 20635F02D1 2.x and above 3.2.x and above

# MCU & BLE Firmware Compatibility

It is important to ensure the BLE Firmware and MCU Firmware are compatible with each other to avoid any issues. The following table below describes the compatible MCU and BLE Firmware that we have validated.

Important

  • Please use only these MCU/BLE Firmware combinations below to avoid any issues in the field.
MCU Firmware BLE Firmware Compatible tracker models
1.9.x 2.2.0 Micro Tracker V2
2.0 3.1.0 Micro Tracker V3.x, Smart Badge, Compact Tracker, Industrial Tracker V2
2.1.x 3.2.2 Micro Tracker V3.x, Smart Badge, Compact Tracker, Industrial Tracker V2
2.2.x 3.3.3 Micro Tracker V3.x, Smart Badge, Compact Tracker, Industrial Tracker V2
2.3.x 3.3.3 Micro Tracker V3.x, Smart Badge, Compact Tracker, Industrial Tracker V2